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Would you recommend us?
OptionOption
Survey

Product NPS survey

The classic Net Promoter Score plus follow-up questions that explain the score.

11 fields Ready to publish

What's included

  • 1
    How likely are you to recommend us? (0–10)
    RequiredNumber
  • 2
    What's the main reason for your score?
    Long text
  • 3
    How long have you been a customer?
    Less than a month · 1-6 months · 6-12 months · 1-3 years · 3+ years
    Dropdown
  • 4
    How often do you use the product?
    Daily · Weekly · Monthly · Rarely · Never
    Dropdown
  • 5
    Rate ease of use
    Rating
  • 6
    Rate value for money
    Rating
  • 7
    Which feature matters most to you?
    Long text
  • 8
    What one change would improve your score?
    Long text
  • 9
    May we contact you about your feedback?
    Yes · No
    Dropdown
  • 10
    Name (optional)
    Short text
  • 11
    Email (optional)
    Email

Common use cases

Quarterly NPS pulse for SaaS and subscription products.

Trigger in-app after a user hits an aha-moment milestone.

Run a one-off NPS sweep before a major release.

Benchmark customer loyalty against industry averages.

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