Legal

Refund Policy

Last updated: September 1, 2026

This Refund Policy explains how refunds are handled for paid plans and subscriptions on allwebforms.com (the "Service"). By subscribing to a paid plan, you agree to the terms of this policy.

1. General policy

All Web Forms offers monthly subscription plans. Fees are generally non-refundable except where required by applicable law or as described below. We encourage you to use the Free plan to evaluate the Service before upgrading.

2. Eligibility for refunds

You may be eligible for a refund if:

  • You were charged incorrectly due to a billing error or duplicate transaction.
  • You requested cancellation before the start of a new billing cycle and were still charged.
  • The Service was materially unavailable for an extended period due to a fault on our side.
  • Refunds are required by the consumer-protection laws of your jurisdiction.

3. Non-refundable cases

Refunds are not provided for:

  • Partial months of service or unused features.
  • Downgrades or cancellations after a charge has been processed.
  • Issues caused by third-party integrations, browsers, or user error.
  • Violations of our Terms and Conditions or Fair Use Policy.

4. Refund process

To request a refund, contact us at info@allwebforms.com within 14 days of the charge. Include your account email, transaction details, and the reason for the request. We review requests within 5–7 business days and notify you of the outcome by email.

5. Refund method and timing

Approved refunds are issued to the original payment method. Processing times depend on your payment provider and may take 5–10 business days to appear on your statement.

6. Chargebacks and disputes

We ask that you contact us first before initiating a chargeback or payment dispute. Opening a dispute without first reaching out may result in account suspension until the matter is resolved.

7. Changes to this policy

We may update this Refund Policy from time to time. The latest version will always be posted on this page with a revised "Last updated" date.

8. Contact

Billing questions: info@allwebforms.com.